
Communications director Cristina Chapman has more than 15 years' experience in research & analysis, journalism, public relations & marketing. Launching her career as a political assistant to an MEPand then a researcher with a national regeneration charity, she moved into reporting & editing magazines for the development industry.

According to the Chartered Institute of Public Relations, Public Relations is the management of internal and external communication of an organisation to create and maintain a positive image. Itinvolves popularising successes, downplaying failures, announcing changes, and many other activities. It's about reputation - the result of what you do, what you say and what others say about you.

Second-best isn't good enough at The Dairy. Plenty of ideas are tossed around and thrown out along the way (all waste paper recycled). If we need to work all night, there's always a takeaway. We lovewhen our clients become partners in the process. You are always welcome to join us for consultations, creative fat-chewing or just a cuppa. This open working method involves you in group briefings, senior creative processes, group reviews of work and pre-presentation tissue sessions.

That means that whatever communications project you ask us to take on, we will advise you on the best way to approach the task, the most efficient route to delivering the task, how to achieve bestvalue along the way, what to expect and how to measure the success.

We are a full service public relations and marketing communications agency, established in 1991 by Maggie Taylor, formerly a director of a UK Top 100* PR agency. Whether we're winning editorialcoverage, organising a conference or guiding strategy, you'll find our expertise, professionalism and customer care a rewarding experience.

So what's new? We provide a professional pr, marketing and communications support service for both corporate and private clients setting standards far above what others achieve. But that is just thebeginning. We don't do things by the book. Our services are always uniquely tailored to the needs of every client. We can design a bespoke one-off communications solution or deliver a sustained programme of support ranging from corporate or strategic communications to troubleshooting in a crisis.

We're incredibly proud of our track record for winning masses of national media attention for our clients. We are able to guarantee national media coverage for our clients due to our unbeatable presscontacts and our vast experience of working inside newsrooms both regionally and nationally. Our founder was named by industry bible PR Week as one of the top 100 most influential professionals in the whole of the UK public relations industry in their PR Power Book.

How do you choose an agency to help you communicate? At Integra we believe that the way we work is crucial to a successful relationship. We understand the place of media relations within overallmarketing planning and will always ensure that the solutions we propose are clear, simple and cost effective. Integrity - it is our policy to recommend the use of marketing tools which are the best and most cost effective at delivering clients' objectives.

We are a boutique agency with style. Not only do we understand that the image of a company counts for a lot, we believe that promoting it through the media to the people who matter really can workwonders. Hepburn PR is committed to providing an elite service which focuses on enhancing business profiles and raising awareness about who they are, what they do and what they have achieved.

Run by two former journalists with 30 years combined experience of working in the media, our PR agency is committed to getting your business the kind of coverage that will help you to boost yourprofile. We know what it takes to get your service or product talked about and can help you spread the word to all four corners of your industry, whether you want to hit the news headlines or harness the online power of social media.